Buy postage when the Etsy order is ready to send
In Shop Manager → Orders, find the order and select the postage option beside it. Etsy’s UK purchase guide shows a van icon. If you already bought a label for the order, skip to downloading it. A UK shop can buy eligible Royal Mail and Evri labels through Etsy, with the services shown depending on the parcel and destination.
Check the sender and recipient details, then enter the dimensions and weight of the packed parcel. Choose an available service and check the dispatch date before reviewing and buying the label. Etsy uses the date for the buyer’s dispatch notification, so plan it around when you can hand over the parcel. If the service requires customs paperwork, check the documents offered for that order and the carrier’s own instructions.
If you bought postage separately through Royal Mail Click & Drop or directly from Evri, print from that service. Open the Etsy order to manage the order and add tracking as appropriate. Your Click & Drop template preferences apply to Click & Drop downloads, while an Etsy-purchased file follows Etsy’s output.
Open the order and download its label PDF
Find the order again in Shop Manager and use Download Postage Label or the print control beside the label. Check the Completed tab or its purchased-label view if the order has moved. Download the actual PDF so you can inspect the entire page and any additional documents before sending it to the printer.
For multiple orders, keep each PDF paired with its order reference. A simple way to do this is to print and apply one at a time until your packing process is settled. When you batch jobs, confirm the address or order reference before attaching each label and keep any customs or despatch paperwork with the matching order.
Use the page size in the actual download
Open the PDF in a PDF reader and inspect the page dimensions and print preview. If you see a full sheet with the postage area in part of the page, choose a sheet printer and follow the label instructions for that service. Etsy’s general printing page includes US Letter and USPS guidance. The file and carrier instructions tell you what to use for your UK order.
Etsy describes its native 4×6 formatting feature under USPS. If your UK download looks small on a thermal label, look at the original page size before adjusting the printer. A sheet-size page scaled down to 4×6 can make the postage area tiny. Use a suitable sheet printer for that PDF. If another issuer supplies a genuine thermal-size output for a different booking, match it to the printer and stock for that booking.
Print one copy and check the full address and barcode. For plain paper, trim excess around the postage area and secure the edges so the barcode stays clear. Check the instructions for any additional pages. A packing slip, customs form and postage label can each have a different destination on or inside the parcel.
Use a Royal Mail QR code for eligible UK domestic orders
After buying an eligible domestic Royal Mail label, Etsy can show a QR code alongside the print option. Keep the code handy on your phone and take the packed parcel to a suitable Post Office. Staff scan the code to produce the parcel label. If you have several packages, keep the code for each order with its matching parcel.
For a lost QR code, use Get QR code from the order details. Etsy also documents a route through the order and its menu in the Etsy Seller app. If the option is missing, check whether the order is an eligible domestic Royal Mail shipment and whether it already has purchased postage.
Use the handover option for the Etsy Evri service
Etsy’s Evri guide describes dropping off labelled parcels at a ParcelShop or an Evri Locker. Use the instructions for the label Etsy issued and check that the location accepts that shipment. Direct Evri bookings have their own print-in-store process. An Etsy order only has that option if its instructions actually supply an appropriate code.
Reprint the same label for a print fault
If the PDF looks correct but the print is faint or clipped, check the paper size, orientation and printer settings. Try the downloaded PDF in a current reader. Reprint the existing label while Etsy allows the download. Etsy’s download guide says to request a refund and purchase a new label if you need a fresh download after the dispatch date has passed. Check whether the existing label is eligible before replacing it.
For a wrong address, weight or service, check the existing label’s refund option if it is unused and unscanned. Use Etsy’s replacement process and confirm the new tracking details. Keep one valid label on the parcel and retain the handover confirmation.
Etsy instructions
Common questions
Where do I download an Etsy postage label again?
Sign in on Etsy.com and find the order in Shop Manager. Look for the download or print option beside the existing label. If the order is complete, check the Completed tab and its purchased labels.
Can I turn on Etsy’s 4×6 setting for a UK Royal Mail or Evri label?
Etsy limits its documented native 4×6 label-printer formatting to USPS. Inspect your actual UK download and follow its carrier’s print instructions. Use a suitable sheet printer for a sheet-layout file.
Can a Post Office print an Etsy Royal Mail label for me?
Etsy offers a QR option for eligible domestic Royal Mail postage. Show the code for that order at a participating Post Office and let staff print the label. Check the available service at the location you intend to use.
Can I get back a lost Etsy Royal Mail QR code?
Open the existing order and look for Get QR code. Etsy documents a replacement route in Shop Manager and in the Etsy Seller app. Use the code for the same parcel and order.
Can I correct the address by writing on a purchased label?
For a label that needs new details, follow Etsy’s refund or replacement process where eligible. Altering the paper leaves the carrier’s electronic booking unchanged. Check the new label and tracking against the order before you send it.